ProComper may collect information about you when you visit our website.
When ProComper collects information
ProComper collects and uses information from its website where it is necessary and reasonably required for us to provide services to our customers.
WE WILL ALWAYS TELL YOU WHEN WE ARE COLLECTING YOUR PERSONAL INFORMATION
Online surveys and forms
When you complete a survey, form or sign up for information or a newsletter on our website, the information you provide is collected by us.
We will only collect your email address if you send us a message or join our mailing list. It will only be used for the purpose for which you have provided it.
Your email address will not be added to a mailing list unless you consent to this. We will also not use your email address for any other purpose.
We will not disclose your email address to a third party without your consent.
Statistical information includes information about sales, browsing patterns and navigation techniques which is not personally identifiable.
Statistical information that cookies record includes:
- Your server address
- Your top level domain name
- The date and time of your visit
- The type of browser you use to view our website
- Your IP address
- The type of operating system you use
- The screen resolutions and colours you use
- The previous websites you have visited
- The search engines and queries you used to access our website
We will not attempt to identify you or your browsing activity.
What we do with the information we collect
Information you provide us in surveys and feedback forms
When you complete a survey or feedback form on this website, we will use this information to improve our content.
All responses will remain confidential and we will not reveal, disclose, sell or otherwise distribute your personal information to third parties without your consent.
When we contact you by email, we will only do so at your express consent. For example, we may email you in response to a request from you, or to confirm your registration.
Cookies and Statistical Information
When we collect statistical information, we do not identify individual users or your browsing activities.
We may use statistical information to provide services to you, improve our content, for the purposes of billing, entering into contracts and marketing.
Where we use our statistical information or provide it to third parties, we will not use any information that personally identifies you. Where we provide information to third parties, we require third parties to adhere to Australia’s privacy laws.
We do not store your personal information indefinitely. We delete information, survey responses, communications and logs on a regular basis.
We may store any feedback, testimonial or other information about our services indefinitely.
What we will NOT do with your personal information
ProComper does not participate in, or condone, spam emails. We will never email you marketing or commercial information unless you expressly consent to do so.
When we send you an email, it will include an ‘unsubscribe’ option, which will enable you to expressly withdraw your consent for us to use your email address for marketing purposes.
Gaining access to your information
Subject to Australia’s privacy laws, we are happy to advise you what personal information we hold about you, delete or correct your personal information.
ProComper reserves the right to charge an administrative fee for processing your request.